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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mel cook

April 25, 2024

5  out of  5
rating by mel cook
"Only the best agents work at this state farm. Arlena Marshall is highly recommended."
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Cody Vaughan

January 27, 2024

5  out of  5
rating by Cody Vaughan
"Wonderful experience, Kade is transparent on how policies work and what would be most helpful for my own situation."
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Kristin Phelps

January 27, 2024

5  out of  5
rating by Kristin Phelps
"Highly recommend this agency! Customer service is top notch. Suzanne is so helpful and friendly. She’s always available to answer my questions and has taken care of our family for years. Trustworthy and reliable. Thanks for everything Suzanne!"
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Marsail

November 15, 2023

5  out of  5
rating by Marsail
"Always helpful"
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Mahaboob Kajamohideen

October 27, 2023

5  out of  5
rating by Mahaboob Kajamohideen
"Always professional, polite and answers all my insurance questions in a timely manner. Andy is wonderful."
We responded:
"Thank you for your feedback Mahaboob! We appreciate you!"
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John Glenn

September 6, 2023

5  out of  5
rating by John Glenn
"Always professional, polite and answers all my insurance questions in a timely manner. Arlena is wonderful."
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Debbie Carswell

July 25, 2023

5  out of  5
rating by Debbie Carswell
"She handles our insurance needs"
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HJ D

July 19, 2023

5  out of  5
rating by HJ D
"Exceptional service by everyone there. They are attentive and very professional. I moved to Nacogdoches from Dallas and I haven't been more impressed by any other company in Nacogdoches than this one."
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Melissa Morales

June 30, 2023

5  out of  5
rating by Melissa Morales
"I’m not the one to ever leave reviews on anything, but today I had to take my time to write down my AMAZING experience! I was helped by Lucero and she is honestly the sweetest and most understanding person ever. I work as a receptionist and I know phone calls are there left and right . But she made sure I was very well aware of my policies and answered all of my questions with all 20 calls I made out to her. Thank you so much for the great customer service."
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Nick Gardner

May 13, 2023

5  out of  5
rating by Nick Gardner
"The staff at Jamie Rodrigues office has always been fantastic. They are very helpful and super nice. We love doing business with them!"
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Jamie flores

April 12, 2023

5  out of  5
rating by Jamie flores
"Always great service"
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Derek Allen

March 12, 2023

5  out of  5
rating by Derek Allen
"Amazing"
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Steven Barker

January 24, 2023

5  out of  5
rating by Steven Barker
"Upfront and honest good customer service"
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Gentry Matlock

December 5, 2022

5  out of  5
rating by Gentry Matlock
"Suzanne thank you so much for your help. We can always depend on you."
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Morgan

November 11, 2022

5  out of  5
rating by Morgan
"We love this branch! They are always super helpful and great prices."
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Clayton Compton

September 6, 2022

5  out of  5
rating by Clayton Compton
"Alena McGuire helped me set up my Term Life Insurance through State Farm at Jamie Rodrigues‘s firm in Nacogdoches, TX. A lot of questions, but that is to be expected when signing up for life insurance. Alena was very professional and was able to get me a policy completely over email. Very thankful for this and now have peace of mind knowing my family will be taken care of. Thank you!"
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Colby Arnold

August 30, 2022

5  out of  5
rating by Colby Arnold
"Highly recommend this agency. Alena was extremely helpful in answering all the questions and concerns I had about my policy. Best customer service I’ve experienced while talking to different branches."
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Richard Grady

August 16, 2022

5  out of  5
rating by Richard Grady
"This office is excellent to do business with."
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Lex Strider

August 16, 2022

5  out of  5
rating by Lex Strider
"A fantastic insurance agent. Knowledgeable, prompt, friendly and comparable to other insurance agent prices."
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Blake Collins

August 10, 2022

5  out of  5
rating by Blake Collins
"This has by far been one of the best insurance i have had thank yall for everything"
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Kaylee Johnson

August 9, 2022

5  out of  5
rating by Kaylee Johnson
"Best State Farm office ever. Everyone is so nice and are quick to answer any questions I have. Highly recommend!"
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Kate Taylor

August 9, 2022

5  out of  5
rating by Kate Taylor
"This State Farm crew is always so quick and helpful. We have both car and homeowners insurance with Jamie Rodrigues’ office and they make everything simple and painless!"
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Felicia Rojas

August 9, 2022

5  out of  5
rating by Felicia Rojas
"Great customer service. Alena M. always goes above and beyond to provide the best rates and coverage available. She provides options that meet customers needs and is always there to answer questions."
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Veronica Rab

August 9, 2022

5  out of  5
rating by Veronica Rab
"I Have been with State Farm for about a year now and I’m BLOWN away at the customer service! If I ever have ANY questions Alena McGuire is SO quick to get back to me and take care of everything!!! Super happy with this branch!!!"
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Riley Lucas

August 9, 2022

5  out of  5
rating by Riley Lucas
"Love this place!"